Política de envío
SHIPPING POLICY
Orders are typically processed within 1–3 business days after payment is confirmed.
Once your order has shipped, you will receive a confirmation email with tracking information when available.
DOMESTIC SHIPPING
Delivery times vary depending on the shipping method selected at checkout and the destination.
Estimated delivery times generally begin after the order has been processed and handed over to the shipping carrier.
SHIPPING RATES
Shipping costs are calculated and displayed at checkout based on the destination, package details, and available shipping method.
ORDER TRACKING
When tracking information is available, it will be sent to the email address provided at checkout.
Please allow some time for tracking information to update after the carrier receives the package.
INCORRECT SHIPPING INFORMATION
Customers are responsible for providing a complete and accurate shipping address.
Rich Oni is not responsible for delays, returned packages, or lost shipments caused by incorrect or incomplete shipping information provided by the customer.
LOST OR DAMAGED PACKAGES
If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible so we can review the situation and assist you.
SHIPPING DELAYS
Carrier delays may occasionally occur due to weather, holidays, high shipping volume, or other circumstances outside of our control.
CONTACT
For shipping questions, please contact Rich Oni using the contact information provided on our website.